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Take this user, who faced a $291.45 fee to cancel their Adobe Creative Cloud plan after falling foul of its terms and conditions.Īdobe says: “Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period.”įurthermore, in specific countries cancellations require users to contact customer support.Ī 50% cancellation fee could work out to be a lot of money, while Adobe only allows continued use of the service until the end of the monthly billing period. ![]() If you do decide to stop using the service, don’t be surprised if you are hit with an unexpected bill. Creative Cloud is widely used within ‘the creative world and the educational system.’ Were creative professionals to switch to another supplier, they would be locked out of collaborating as efficiently with their peers who use Creative Cloud.” “Secondly, Adobe’s strongest tie to customers is a powerful network effect. #Adobe common extensibility platform couldn't os x software#“ subscription model replaces a previous strategy of selling boxed software for $1,000 or more with a monthly fee - as low as $10 a month - in trade for regularly updated software with new features. A 2019 Forbes report on Adobe’s stock price noted that it’s also doubly hard for customers to stop using its products: In any case, the company can charge whatever it sees fit. #Adobe common extensibility platform couldn't os x professional#Reasons for this include rampant piracy of its products, and because many businesses use Adobe software for professional purposes. Pricing and cancellation feesĪdobe is expensive. Here are some of the main reasons to give its Creative Cloud products a miss: 1. Four reasons to avoid AdobeĪdobe has frequently made headlines for the wrong reasons, but why is it considered to be unethical? We’ve come up with a list of ethical alternatives to its software, as well as detailing the main reasons to give Adobe products a miss, if possible. However, Adobe isn’t free from ethical issues, which give some cause for concern when looked at closely. Plus, it is behind one of the more popular free document-signing apps (Adobe Sign), which has become ever more important in a post-Covid world. The Financial Times has noted that the company is “one of the lesser-known tech success stories of the Covid crisis”, building on key features such as Adobe Premiere and Photoshop with “stock content and analytics, advertising and ecommerce services”.
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